---
title: "Rover Repairs Made Easy With Online Return Requests"
date: "2026-03-04"
categories: ["News & Updates"]
tags: []
excerpt: "Submit a repair request online, get approved in under an hour, and receive everything you need to send your rover back for diagnosis and repair."
featuredImage: "/images/products/rover-render.jpg"
---

We know that when a rover goes down in a busy classroom, you need it fixed fast. That's why we've made the repair process as simple as possible — no phone calls, no back-and-forth emails. Just a quick online form and we handle the rest.

## How It Works

The entire process starts from our [Rover Repair Request](/rover-repair-request) page. Here's what to expect:

### 1. Submit the Form

Head to the [Rover Repair Request](/rover-repair-request) page and fill in your details — your name, school, contact info, and which rovers need attention. You can describe the issue and submit multiple rovers in a single request.

The form takes less than two minutes to complete.

### 2. Fast Approval

Our team reviews every request and typically approves them **within one hour** during business hours. There's no waiting days for a support ticket to be picked up.

### 3. RMA Form & Instructions

Once approved, you'll receive an email with a PDF containing your **RMA (Return Merchandise Authorisation) form** and step-by-step instructions for packaging and shipping your rover back to us.

Everything you need is in that one email — no hunting through support portals or knowledge bases.

### 4. Diagnosis & Repair

When we receive your rover, our team will diagnose the issue and carry out the repair. We'll keep you updated throughout the process and get your rover back to you as quickly as possible.

## Why We Built This

Teachers are busy. The last thing you need when a rover stops working is to navigate a complicated support process. We wanted something that respects your time:

- **No phone queues** — submit a request whenever it suits you
- **No waiting** — approvals typically happen within an hour
- **One email** — everything you need arrives in a single PDF
- **Transparent** — you always know where your rover is in the process

## Covered Under Warranty

Every Micromelon Rover comes with a **12-month warranty** covering manufacturing defects. If your rover is within warranty, repairs are covered at no cost. For out-of-warranty rovers, we'll provide a quote before proceeding with any work.

## Get Started

If you have a rover that needs attention, head to the [Rover Repair Request](/rover-repair-request) page and submit your request. We'll take it from there.
